Privacy Policy

Effective Date: 16th May 2025
Last Updated: 16th May 2025

This Privacy Policy outlines how Pen N Plot Production ("we," "our," or "us") collects, uses, and safeguards your information when you use our website www.pennplotproduction.com ("Service"). By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

• Account: A unique account created for you to access our Service.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Device: Any device that can access the Service, such as a computer, mobile phone, or tablet.
• Cookies: Small files placed on your device to collect data on your usage.
• Usage Data: Data collected automatically through the use of the Service.

Types of Data Collected

A. Personal Data

• Full name
• Email address
• Phone number
• UPI transaction details (e.g., PhonePe ID or transaction reference number)
• Book details (title, author, cover, description)
• Reviews submitted and shared on platforms like Amazon

B. Usage Data

• IP address
• Browser type and version
• Pages visited
• Time and date of visits
• Device identifiers and diagnostic data

Sources of Data

• Directly from you through forms and account creation
• Automatically via cookies and tracking tools
• Through payment gateways (e.g., PhonePe)

Use of Personal Data

• Create and manage user accounts
• Facilitate book listing and review exchange
• Process subscription payments
• Communicate with users
• Improve and personalize the user experience
• Prevent fraud or misuse

Sharing of Personal Data

• Service providers for hosting, analytics, and payment processing
• Law enforcement agencies, if required by law
• Other users, when you post reviews or participate in community features
• We do not sell your personal information to third parties

Retention of Data

We retain your Personal Data only as long as necessary for the purposes described. Usage Data may be retained longer for analytics, security, or legal obligations.

Cookies and Tracking

• Remember login sessions
• Understand how users navigate our site
• Improve performance and functionality

You may disable cookies in your browser settings, though some features may not work properly.

Rights

• Access your personal data
• Correct or delete your data
• Withdraw consent
• Lodge complaints with the designated Grievance Officer

To exercise these rights, contact us at the details provided below.

Grievance Officer (As per Indian IT Rules)

Name: Arjun Pitcher

Designation: Proprietor

Email: pennplot.arjunpitcher@gmail.com

Contact Number: [Insert Contact Number]

Data Transfers

Your data may be processed outside your country of residence, including in jurisdictions with different data protection laws. By using our services, you consent to such transfers.

Data Security

We use secure servers, encrypted storage, and access controls to safeguard your information. However, no internet-based platform can guarantee 100% security.

Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. We encourage users to review the policy periodically.

Consent

By using our website and services, you consent to our collection, use, and sharing of your information as outlined in this Privacy Policy.

Contact

Email: pennplot.arjunpitcher@gmail.com