This Refund & Cancellation Policy governs how subscription cancellations and refund requests are handled for users of Pen N Plot Production (www.pennplotproduction.com).
All new memberships begin with a 15-day free trial. During this trial period, you may cancel your subscription at any time through your Account Settings, and no charges will be applied.
Once your subscription is activated after the trial period and payment is processed, no refunds will be issued for that billing cycle. We encourage users to utilize the free trial period to evaluate the platform before committing to a paid plan.
If you encounter any technical issues or disruptions in service that prevent access to paid features, please contact our support team atpennplot.arjunpitcher@gmail.com. We will assess the issue and may, at our sole discretion, offer compensation.
Subscriptions, Pen Points, and other digital assets are non-transferable and cannot be exchanged for cash or refunds under any circumstance once credited.